Shipping & Returns

RETURN POLICY 

In order to receive a refund, all returned merchandise must be received by Dr. Joan Sy Medical Corporation in its original and resalable condition within two weeks of purchase date. Before sending or bringing your product back please contact us by e-mail (sales@drjoansy.com) to obtain approval.  On-line orders cannot be refunded without approval. If sending product back, the buyer is responsible for return shipping charges.